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PARTS PRICING STRATEGY
We offer many custom kits/parts for sale on our website along with many NEW common parts and ones that we stock and use frequently here ourselves. We do not stock or offer a full catalog of Case Ingersoll parts as we do not currently have the facilities to warehouse more inventory. **PLEASE NOTE WHEN SUPPLY CHAIN ISSUES ARE PRESENT WE MAY SUBSTITUTE PARTS OF THE BEST POSSIBLE QUALITY WE CAN (SOMETIMES BETTER THEN OEM) WE ONLY DO THIS WHEN WE HAVE TO AND RESERVE THE RIGHT TO DO SO. EITHER WE DO THIS OR THE OTHER OPTION IS TO NOT OFFER THE PARTS FOR SALE. WE DO THE BEST WE CAN TO KEEP YOU UP AND RUNNING THE BEST WE CAN AND TRY TO KEEP THE PRICE FAIR AS WELL. THANKS FOR YOUR UNDERSTANDING.** Parts are only a piece of our business along with service and sales of equipment. Our pricing policy is simple and many times we may not be the lowest-priced option. We do this intentionally for a few reasons.
ONE, is the garden tractor and more specifically the Case Ingersoll community is small. We do not see anyone as or want to be in "competition" with anyone. To the point, we are friends with many of the other dealers and distributors. We choose to get our parts from multiple other Case Ingersoll dealers and distributors intentionally to help support them and keep our community strong and keep them going even though the volume of parts we go through we could buy directly from the source and manufactures. So when you buy from us you are also buying and helping support the multiple other dealers/distributors out there! We are not out here to take business away but the opposite as our hope is this website will bring in new customers for both us and those we buy parts from.
TWO, You will also notice that we do offer some single parts but we put together many full and complete kits to make it simple for the customer to do a job completely without having to worry about if they found and ordered ALL the correct parts they need. We did the hard work of looking up all the part numbers, installing them to make sure they are complete and work then putting them in a kit that is basically click, pay and get a box of everything you should need for a job. These kits we put together and offer are the same ones we use in our shop and now offer these kits to you. Most are not available as kits anywhere.
THREE, We have figured that we spend on average 10 to 15 hours a week or more helping people with issues with their tractors. Either on FaceBook groups/posts/private messages, Forums, Emails, and many phone calls. Every minute we are doing this it is taking time away from us making money working on customers' machines or getting orders out as well as many after work hours communications, taking away family time. This IS A LOT of time that we are not getting paid for. We know that many people would not work 1 hour a week let alone 15 or more and not get paid for it. SO, we would hope that those that we help doing this would support us and appreciate the help, advice, and money we save them by doing this, and that they would buy the parts and supplies from us and that the little higher cost for some parts far offsets the help we provide.
FOUR, parts are only a part of our business model and you will notice we do not list many smaller parts, one reason for this is we are a small business with only 1 to 2 people here so for us to carry the overhead, pull and ship small orders it is not practical or cost-effective for us to do so at this time. So this is why we do not offer a full catalog of parts and offer what we do on the site but if you have larger or more expensive parts you need we are happy to get them for you as we have access to all available Case Ingersoll parts.
PRICE SHOPPING with all the above mentioned realize if you are trying to find the lowest price we might not be it, realize it takes us time to look up parts prices and availability as most times we have to make calls as in today's world prices can literally change weekly so please consider this and our pricing policies when asking for parts prices and availability of those not listed on our sites. Thank You we appreciate any and all business and support.